| Kayako Gives Away Free CRM and Help Desk Software to Charitable Organizations and Open Source Software Projects |
| Monday, 10 August 2009 11:40 |
Michel van AgtmaalMichel is founder of Open Source Support Desk, the online helpdesk for Joomla! Support Services. Authors profile Kayako, vendor of help desk software, CRM and live chat software solutions has announced the immediate availability of free, perpetual and unlimited licenses for their entire line-up of help desk solutions for charities and open source software projects. Established in 2001 and now with more than 30,000 customers including the likes of FedEx, John Deere and ICANN, Kayako is one of the largest vendors of help desk and live chat software solutions, offering affordable and accessible help desk software to organizations of all kinds and sizes. "We have been helping organizations and teams cut their costs by making their customer service more efficient and enabling them to offer easy-to-use self-help resources to their own customers," said Jamie Edwards, operations manager at Kayako. "As a business, we are acutely aware of our social responsibilities. We are passionate about helping those in need, especially during markedly tough times for charitable and non-profit organizations. "We would hate to think that price is a barrier to entry for these organizations wanting and needing to cut down on their operating costs, which is why we are giving away our help desk software." The free license on offer is perpetual and comes with twelve months of technical support. Eligible organizations are also entitled to receive any number of free licenses of Kayako's supplementary add-on products, such as KayakoMobile - a help desk management client for mobile devices. The offer is also available to established open source projects. "We feel strongly about the undervalued contribution open source developers are making to the progression of technology and software, which is why we are offering to give something back," said Edwards. Organizations wanting to take advantage of the offer need to contact Kayako by e-mail at the following address: sales@kayako.com. More information is available on Kayako's website |
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